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Tag Archives: retailer
Native advertising or news fraud
Last night Media Watch on the ABC did a piece on the “news report” done on one of the 6.30 current affairs programs on a commercial station. The “report” was a 15 minute advertising free expose on the sourcing of … Continue reading
Posted in Branding, Communication, Customers, Governance, retail
Tagged Advertising, Branding, communication, Governance, Marketing, retailer, supply chain
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5 ways small retailers avoid failure
Small retailers see themselves as under siege, and many just hunker down and work harder to survive, for many, it is too hard. For those that survive, some are doing really well, and there seems to be a few common … Continue reading
Sales funnel revisited as a purchase funnel
The “sales funnel” is a pretty familiar diagram, it has been around for a long time, simply because it makes sense, at least it did to sales people. To their customer prospects, there is a level of antipathy to … Continue reading
Posted in Customers, Marketing, Sales
Tagged communication, customer, Marketing, retailer, Sales, Social Media, Strategy
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Heston Vs Jamie, a retail bunfight.
It is fascinating to watch the evolution of the marketing of the two retail gorillas, Coles and Woolworths. It is clear what they are doing, setting out to engage consumers with the freshness, range and provenance of their produce, … Continue reading
Posted in Branding, Change, Marketing, retail
Tagged Agriculture, Branding, category management, competitive strategy, customer, Marketing, retailer, Sales, SME, Value chain
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Conferences are for marketing.
Few things are more important than how we feed ourselves, and get access to clean water. Without these, our species will not survive, our numbers are increasing rapidly, as the resources of the planet, particularly available water, are being … Continue reading
Posted in Customers, Demand chains, Marketing, Strategy
Tagged Agriculture, Change, change management, communication, competitive strategy, Marketing, performance assessment, retailer, Sales, SME, Social Media, Strategy
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What matters?
One of the most common questions I get is how you get away from competing on price. A couple of things are common in the situation that leads to the question: Someone else has control of the value chain. … Continue reading
Posted in Branding, Customers, Marketing, Small business
Tagged Agriculture, Branding, category management, demand chain, Marketing, retailer, Sales, Strategy
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10 rules for small retailers to out-compete chains
Chain stores dominate our grocery shopping environment, they have developed all the advantages of scale, and use them to the advantage of their shareholders, by delivering returns, and to customers by delivering low prices. The model works, in Australia 75% … Continue reading
Greatest marketing mistake
One of the most memorable, and biggest mistakes I made as a young product manager was to redesign a pack. The product was an old fashioned, relatively low value product on supermarket shelves, it had a small niche to … Continue reading
Posted in Branding, Marketing, Sales
Tagged Advertising, Branding, category management, communication, customer, Marketing, performance assessment, retailer, Sales
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9 thoughts for SME’s on Friday 13th.
Walk under any ladders yet? It seemed appropriate to have a think about some of the silly superstitions that infest the world of marketing, and proffer a view about the reality. “The internet will never be a good marketing … Continue reading
Posted in Marketing
Tagged Advertising, Branding, Change, collaboration, communication, competitive strategy, customer, Innovation, Marketing, retailer, Sales, SME, Social Media
1 Comment
Show the value
Fountain Tomato Sauce used to be the market leader in NSW, daylight was second and third. This was a long time ago, and responsibility for the Fountain brand was my first real job as a product manager who had real … Continue reading
Posted in Branding, Communication, Marketing, Strategy
Tagged Advertising, Branding, category management, communication, competitive strategy, Marketing, retailer, Sales, Strategy
4 Comments
Consumers and FMCG retail control
Retail has changed, very quickly and in a fundamental way, but not for everyone. Retailers, the blokes with the bricks and mortar still hold sway in most markets, but to varying degrees, and can continue to do so if they … Continue reading
Posted in Change, Management, Marketing, retail, Small business
Tagged category management, Change, customer, Marketing, retailer, Sales, SME, Value chain
1 Comment
Reading the consumers mind.
Businesses spend many millions trying to understand the way consumers consider the choices confronting them in a supermarket. With up to 30,000 items on shelf, and some categories having hundreds of choices, it is a key consideration. A mix of … Continue reading
Posted in Branding, Category, Customers, Marketing, retail
Tagged analytics, Branding, category management, competitive strategy, Marketing, marketing analytics, retailer, Sales, Social Media
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Renting your sales.
Walking into chain retailers these days you are inevitably confronted by displays of product, usually at a discount. Most people seem to think that it is the retailer doing the promotion as a means to attract added sales, which … Continue reading
4 requirements of “Connection”
A pilot program I have been recently involved with, setting out to assist the evolution of a” Sydney Harvest” brand of local produce has not delivered the results hoped for. After years of agitation by produce growers in the Sydney … Continue reading
How to be Successful with direct mail
Digital and email marketing is just the C21st version of direct snail-mail. Why is it then that we despair when our email open rates are only 2%, when that is all most direct mail campaigns ever got? I think we … Continue reading
Posted in Communication, Customers, Marketing, Small business
Tagged Advertising, Branding, category management, communication, competitive strategy, customer, Marketing, retailer, Sales, Strategy
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Brand value of SPC and Peters.
If ever you needed convincing that investing for the long haul in a brand was worth the time, energy, risk, and money, there is evidence aplenty in the remnants of the Australian food industry. It has been reported that the … Continue reading
Posted in Branding, Leadership, Marketing, Strategy
Tagged Agriculture, Branding, category management, Change, competitive strategy, Marketing, Operations, Politics, retailer, Strategy
7 Comments
Give Charman Stone a medal.
The decision by the federal Government not to support SPC last week has opened a can of worms. This time, the worms have some grunt, as the head worm, Charman Stone has shone a light into the corners of the … Continue reading
Posted in Change, Governance, Leadership, Marketing, Operations
Tagged Agriculture, Change, change management, demand chain, Governance, Operations, performance assessment, Politics, retailer, supply chain
3 Comments
“Pitching” increases the stakes
Had an interesting debate at a conference a short time ago, something that I think makes a big difference, but is not usually considered, at least in my experience. The debate was the merits of pitching Vs what I call … Continue reading
Posted in Change, Customers, Sales
Tagged category management, customer, negotiation, retailer, Sales, supply chain
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“Collective clarity” and “alignment” are different beasts
In some circumstances, “collective clarity” may be a synonym for alignment, but in others it is an entirely different beast. Currently I am involved in a project that aims to bring together a small group of specialist growers and retailers … Continue reading
Posted in Branding, Change, Collaboration, Leadership, Marketing
Tagged Agriculture, Alliance management, Branding, category management, Change, change management, collaboration, communication, competitive strategy, customer, demand chain, Leadership, Marketing, retailer, Value chain
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How much is too much?
Mass marketing used to be about blasting messages to an ill defined supposed user base, “women 18-30” because that is about the best we could do. With the advent of social media, we have been led to understand that the … Continue reading
Posted in Branding, Marketing, Social Media
Tagged Advertising, Branding, communication, Marketing, retailer, Sales, Social Media
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StrategyAudit 