Category Archives: Operations

This category will contain information, views, and tools to assist operational improvement.

Toyota’s tent joins Ford and GM in the boot.

  As a little kid, the milkman used to deliver from a horse drawn cart. Even then, in the mid fifties it was outmoded, almost rustic, but endlessly engaging for a 5 year old boy. Much later, I was the … Continue reading

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StrategyAudit’s second law of SME success

Scaleable. My world is SME’s, helping them to be more profitable, more commercially sustainable, more accountable,  by being focused on customers and their own processes and priorities. The outcome is that most successfully remain SME’s, avoiding the many death traps … Continue reading

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Give Charman Stone a medal.

The decision by the federal Government not to support SPC  last week has opened a can of worms. This time, the worms have some grunt, as the head worm, Charman Stone has shone a light into the corners of the … Continue reading

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Some non PC views on Holden

Amongst all the emotional rhetoric and dubious numbers being visited upon us by various interest groups and pollies after the announcement by GM that they will be folding their tents, there seems to be very little sensible analysis of the … Continue reading

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Design thinking: wasted hype?

Perhaps unfortunately I was on the receiving end of a rant about design thinking last week. It was a  passionate, articulate, and informed rant, but a rant nevertheless. There is no doubt in my mind that design thinking is a … Continue reading

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Reality is visual

I had a post prepared for this morning, relating to the evolution of “local” agriculture, specifically around Sydney. However, the events of the weekend, the burning of Sydney’s surrounding bushland, including several of the farms of those I have been … Continue reading

Posted in Communication, Governance, Lean, Operations | Tagged , , | 5 Comments

Thinking “Lean” is instinctive.

  It is amazing how people adopt to “lean” instinctively, without any planning, or knowledge of the cliches and tools spruiked by consultants (including myself). People are pretty sensible when left to themselves, they do not build waste into a … Continue reading

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Defining the future of agriculture

Most of the really great innovation that happens has as a core component, a re-definition of what the future should look like. From Orville and Wilbur Wright, to Henry Ford, Martin Luther King and Steve Jobs, the words they used  explained … Continue reading

Posted in Change, Collaboration, Demand chains, Operations, Strategy | Tagged , , , , , , , | 2 Comments

Marketing debt.

  I have just been a part of a post investment review with a client, looking at what a significant investment in capital equipment has delivered, compared to the planned outcomes, that underpinned the Capex. Not a pretty sight, and … Continue reading

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Choose your customers

The sorts of customers you have play a significant role in defining who you are. A former client had a customer base that valued the hands on, custom design, and short supply chain they offered on their packaging component  items. That … Continue reading

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Engaging sales people.

I found myself in a heated debate last week with a headhunter about the value, and challenges of SME’s outsourcing the hiring of employees, particularly salespeople. Her view: SME owners are so time constrained that anything not “core” to success … Continue reading

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Cognitive productivity.

At a simple level, cognitive productivity is just using the brainpower at your disposal to deliver the optimum outcome, weather that brainpower be resident between your ears, or between the collective ears of many in a group. However, it is … Continue reading

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Blurring lines between manufacturing, capability, and imagination.

Manufacturing is  not just an amalgam of industries, far more importantly, it is a capability, a way to capture imagination in a physical form. In discussions about manufacturing, its slow demise in Australia, the level and type of support it … Continue reading

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Failing is not the same as failure.

It is often said that for successful innovation to occur, you must be prepared to” fail often, fail cheap”. Early testing and prototyping speeds up innovation cycle times, the longer a project proceeds with issues  unnoticed or unfixed, the harder … Continue reading

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Not deciding is to decide.

Ever put off a difficult decision? asked for more information that you know will not change the outcome? shuffled the responsibility elsewhere? Most of us have, at one time or another, but we generally tell ourselves that we delayed the … Continue reading

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Productivity increase = Wealth creation

The maths are simple, do more with less, and you have more left over at the end. Productivity is not just something you aim for in the factory, the opportunities to do more with less are  everywhere, in every activity … Continue reading

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The “Duck” story for 2013.

How often have I heard the phrase ” he needs to get his ducks in a row before he can progress”, or some variation thereof. Often, and most recently yesterday, as a reason that less than expected progress had been … Continue reading

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Negotiating with context and anchoring

We all negotiate every day, from the small mundane things in our lives to once in a decade decisions. Two simple considerations play a key role in the outcome: 1. Controlling the environment in which the negotiation takes place, and … Continue reading

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Seeing the real cause

How often do we get sidetracked by several possible causes of an adverse or unexpected outcome? In the course of doing a fair bit of process improvement work over the years, one of the really successful strategies I have used … Continue reading

Posted in Lean, Operations, Small business | Tagged , , , , , | 1 Comment

An Apple supply chain pivot?

Tim Cook, the Apple CEO has just come out and announced that Apple will restart manufacturing in the US, starting with an unnamed Mac computer model, some time in the near future. The driver of “offshoring” to sources of cheap … Continue reading

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