Category Archives: Leadership

6 ingredients for SME success

The post on the 2 tools SME’s need  in early August  led to a comment that, whilst the headlines of focus and discipline made sense, the challenge is in implementation. Fair comment. So, how do you build the needed focus … Continue reading

Posted in Governance, Innovation, Leadership, Small business, Strategy | Tagged , , , , , , , , , | 2 Comments

12 key success factors for SME’s

Small businesses make up the vast majority of business numbers, make a huge contribution to economic activity and health, but most do not last 5 years. Over  20 years of observing small businesses as a contractor and consultant, I have … Continue reading

Posted in Customers, Governance, Leadership, Management, Small business | Tagged , , , , , , , , | Leave a comment

Contrarian strategy

The complexity of the world these days demands an approach to strategy that is counter intuitive, perhaps even a contrarian approach to the accepted best practice. For decades managers have sweated and planned, and set out to execute, just to … Continue reading

Posted in Leadership, Small business, Strategy | Tagged , , , , | 1 Comment

10 questions for a Customer Value Audit.

Customer Value has almost become a cliché, often trotted out to cover the lack of real marketing insight. Effective articulation of customer value, and the business model and processes to deliver it remains  at the core of those businesses that … Continue reading

Posted in Customers, Leadership, Strategy | Tagged , , , , , | Leave a comment

Another bloody meeting

  Meetings are supposed to be a place where work gets done, accountabilities exercised options  articulated and examined, decisions made, and outcomes reported. However, often they become just a reason to have another meeting. Whilst the public sector comes in … Continue reading

Posted in Governance, Leadership, Management | Tagged , , , , | 2 Comments

7 ways to argue constructively

  Debate and argument fills a vital role in all parts of our lives, it is what makes us human, this capacity to be able to think and communicate, rather than just react. For an extended period with two different … Continue reading

Posted in Branding, Collaboration, Leadership, Marketing | Tagged , , , , , , , , , | Leave a comment

Sporting analogies don’t always work.

Tonight is the first Origin game of 2014, and so  I expect to hear lots of people using sporting analogies  over the next few weeks, particularly football. Sporting analogies abound in business, “A team of champions does not make a … Continue reading

Posted in Alliance management, Collaboration, Leadership, Small business | Tagged , , , , , , , , , | 2 Comments