Category Archives: Leadership

6 ingredients for SME success

The post on the 2 tools SME’s need  in early August  led to a comment that, whilst the headlines of focus and discipline made sense, the challenge is in implementation. Fair comment. So, how do you build the needed focus … Continue reading

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12 key success factors for SME’s

Small businesses make up the vast majority of business numbers, make a huge contribution to economic activity and health, but most do not last 5 years. Over  20 years of observing small businesses as a contractor and consultant, I have … Continue reading

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Contrarian strategy

The complexity of the world these days demands an approach to strategy that is counter intuitive, perhaps even a contrarian approach to the accepted best practice. For decades managers have sweated and planned, and set out to execute, just to … Continue reading

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10 questions for a Customer Value Audit.

Customer Value has almost become a cliché, often trotted out to cover the lack of real marketing insight. Effective articulation of customer value, and the business model and processes to deliver it remains  at the core of those businesses that … Continue reading

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Another bloody meeting

  Meetings are supposed to be a place where work gets done, accountabilities exercised options  articulated and examined, decisions made, and outcomes reported. However, often they become just a reason to have another meeting. Whilst the public sector comes in … Continue reading

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7 ways to argue constructively

  Debate and argument fills a vital role in all parts of our lives, it is what makes us human, this capacity to be able to think and communicate, rather than just react. For an extended period with two different … Continue reading

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Sporting analogies don’t always work.

Tonight is the first Origin game of 2014, and so  I expect to hear lots of people using sporting analogies  over the next few weeks, particularly football. Sporting analogies abound in business, “A team of champions does not make a … Continue reading

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Sometimes, it is just a cigar

The photo of Joe Hockey and Mathias Cormann smoking a cigar just before the budget has raised temperatures in all sorts of places. I wonder why?  After all, it is just a cigar. Some are annoyed that they seem to … Continue reading

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FMCG conga line rides again

Years ago I worked as a junior marketing bloke for Allied Mills, which became Meadow Lea Foods, then Goodman Fielder. I returned  25 years later as a contractor running a specialist unit of the ingredients  division in a pre-sale “polish-up” … Continue reading

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6 Steps in Managing Serendipity

“Serendipity” .  Luck that takes the form of finding valuable or pleasant things that are not looked for. Websters Dictionary. My old Dad used to say “Son, the harder I work, the luckier I get” and it has usually worked … Continue reading

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Data, context and lies

As great an advocate of analytics as I am, it remains a truth that data without a context is useless. It is in the articulation of  the context that data is given meaning, and it is at this point that … Continue reading

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8 ways to build a hypothesis testing mind set.

The most successful people I have seen over 40 years of business share one crucial characteristic. Curiosity. The successful are insatiably  curious, it spans all aspects of their lives, not just the parts that are spent working at what pays … Continue reading

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How to build a personal brand

Personal branding seems to be a popular topic around the pub, even the brickie who lives a few streets away, and is not known for his new age sensitivities, has got a hold of it. It is not new, Julius … Continue reading

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3 core questions of strategy.

Often I find myself engaged in conversations with those running small businesses who believe they have discovered the next  big thing, the idea that will change the world, or at  least their business. It can be  as simple as a … Continue reading

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Managements single greatest failure

Many years ago, pre-digital,  I gave time to a sales rep who rang up and promised to bring in some samples of brand new products from Europe that had changed the dynamics of the market segments they were in. I … Continue reading

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Have we lost it?

Until I was about 10 years old, I lived in a little cottage at North Avalon, and used to walk to primary school through the sandhills, along the beach, then to  school, and back. It sometimes took longer than it … Continue reading

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Where is the ‘Why”

For 35 years as a corporate  manager and consultant I have been an advocate of, amongst other things, personal accountability, marketing ROI, extensive use of data in decision-making but without eliminating the wisdom of individuals who have “been there, done … Continue reading

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Perspective driven management

Everyone knows the optimist sees the glass half full, and the pessimist sees it as half empty, but few see the other options. The technologist sees the shape as sub-optimal The engineer sees the variation of material in the glass … Continue reading

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Unpredictable is not random.

Some things we can predict with great accuracy, simply because we can quantify almost all the variables that come into play. The path a bullet will follow when fired, how long it will take a brick to hit the ground … Continue reading

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One final test.

“If this was your money, would you invest it this way”. This question worked well for many years as a corporate executive, asking the question of those who reported to me about the projects for which they were seeking support. … Continue reading

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