At first sight, “Organised” and “Serendipity” are at opposite ends of the scale, almost mutually exclusive.
Serendipity occurs by chance, when the stars align, the unexpected happens and not by any organised process, or so we are led to believe. Organisation by contrast removes by its nature the chance occurrences, random relationships, and inconsistency that make serendipity possible.
As collaboration increases and we recognise and seek to harness the intellectual capital of individuals by what is often called loose/tight management, the opportunity for serendipity increases, simply because the processes that run our lives are looser, more inclusive rather than exclusive. The use of technology to facilitate collaboration and recording process has increased the opportunity for those serendipitous moments and insights that just used to occur at the water cooler, and in the lunch room.
It follow then that setting out to organise in such a way that the chances of serendipity are enhanced is both logical and indeed, is a competitive necessity. It is after all where the insights that lead to innovation and its rewards are born.
Are you organised for it?