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Monthly Archives: March 2014
Paper-clip marketing.
When you have nothing else to offer, price is what people use to make a judgement about which alternative to buy. Yours or someone else’s alternative? However, most people also recognise that you get what you pay for, and that … Continue reading
Three simple rules of blogging
Hunt around in Google, and there are thousands of posts out there giving you lists of things to do to have a successful blog. A few Are pretty good, but most a just lists of the blindingly obvious, hoping that … Continue reading
Posted in Communication, Marketing, Social Media
Tagged Advertising, Change, change management, communication, customer, Marketing, Social Media
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Managements single greatest failure
Many years ago, pre-digital, I gave time to a sales rep who rang up and promised to bring in some samples of brand new products from Europe that had changed the dynamics of the market segments they were in. I … Continue reading
Have we lost it?
Until I was about 10 years old, I lived in a little cottage at North Avalon, and used to walk to primary school through the sandhills, along the beach, then to school, and back. It sometimes took longer than it … Continue reading
Posted in Change, Leadership, Personal Rant, Strategy
Tagged Agriculture, category management, climate change, Politics, supply chain
2 Comments
Where is the ‘Why”
For 35 years as a corporate manager and consultant I have been an advocate of, amongst other things, personal accountability, marketing ROI, extensive use of data in decision-making but without eliminating the wisdom of individuals who have “been there, done … Continue reading
Posted in Governance, Leadership, Strategy
Tagged communication, Governance, Leadership, performance assessment
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Small businesses biggest problem
Cash flow is the lifeblood of every business, from the one person micro business working out of their garage, to the largest multinational. To call it “Lifeblood” sounds like a cliché, but the thing about clichés is that generally they … Continue reading
Posted in Governance, Management, Small business
Tagged Governance, great management, Management, Operations, performance assessment, SME
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Digital is just a cost of business.
Who in business does not carry a business card of some sort, from the standard 9 X 5 bit of cardboard to the “it” thing of a USB with a resume, and published material as well as contact details on … Continue reading
Posted in Marketing, Small business, Social Media
Tagged Branding, Change, change management, customer, Marketing, performance assessment
1 Comment
Why do you Trust?
Trust is a word that keeps on coming up, everywhere. Increasingly in a complicated world we are looking for those we can trust, to do business with, to have as friends, or just to share a cup of coffee. I … Continue reading
Posted in Communication, Governance, Management
Tagged Alliance management, Branding, communication, customer, demand chain, Governance, Leadership, Marketing
4 Comments
Complete me
“You complete me” a really cheesy line, made famous by the Jerry Maguire movie, but relevant elsewhere. Communication devices have exploded over the last decade, most of us now have multiple tools by which to communicate, but just how well … Continue reading
Posted in Collaboration, Communication
Tagged Advertising, Branding, collaboration, communication, customer, Marketing, Personal Rant
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Media ownership paradox
Comment on possible changes to the cross media ownership laws is emerging, again. Communications Minister Malcolm Turnbull reopened the conversation in an interview with Sky, reflecting that the media landscape had changed dramatically, so it makes sense to change the … Continue reading
The elusive location of value.
We all seek value, we set out to buy when we find it, but all too often, we settle on price as the measure, when price is only one component of the mix of factors that makes up “value”. The … Continue reading
Posted in Branding, Customers
Tagged Advertising, Branding, Change, change management, customer, Innovation, Marketing, performance assessment, Strategy
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Perspective driven management
Everyone knows the optimist sees the glass half full, and the pessimist sees it as half empty, but few see the other options. The technologist sees the shape as sub-optimal The engineer sees the variation of material in the glass … Continue reading
Posted in Governance, Leadership
Tagged Change, change management, communication, Governance
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Marketing data scale
Recently I have been talking to SME’s about their engagement with digital tools, and getting some pretty disturbing responses. Many when asked will say they are engaged, because their phone is connected to google maps so they can find their … Continue reading
Value development process.
Innovation is a process, mostly it is managed for better or worse with some sort of stage-gate process. Sensitive project management of innovation is vital, the context of the project, the culture, management engagement, business model, the source of resources … Continue reading
Posted in Customers, Innovation, Marketing, Strategy
Tagged competitive strategy, customer, Innovation, Management, Marketing, performance assessment, Sales, Strategy
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