Monthly Archives: December 2012

Where has the value of Christmas gone?

Yesterday in the midst of a sizeable gathering, one person was moaning about the rip-off represented by Christmas hampers, specifically one she had received the previous day. “Full of stuff I could have bought and probably cost half as much, … Continue reading

Posted in Marketing, Personal Rant, Small business | Tagged , | Leave a comment

Negotiating with context and anchoring

We all negotiate every day, from the small mundane things in our lives to once in a decade decisions. Two simple tools can greatly influence the outcome: 1. Controlling the environment in which the negotiation takes place, and 2. Constructing … Continue reading

Posted in Collaboration, Management, Uncategorized | Tagged , , , , | Leave a comment

Digital strategy irony

Like most newspaper groups, Fairfax has failed to evolve to accommodate the depredations of the digital revolution. Their business model is broken, and the way forward is unclear. The one spot of light in a gloomy future was the NZ … Continue reading

Posted in Change, Governance, Management, Social Media, Strategy | Tagged , , , , , , | Leave a comment

3 simple Powerpoint tips for Christmas

¬†Everybody, well almost everybody, uses Powerpoint. Some use it well, many use it poorly, and some are just appalling. We have all sat through that presentation by somebody we thought had something to say, and they said it all on … Continue reading

Posted in Communication, Marketing, Sales | Tagged , , , , , | 1 Comment

Seeing the real cause

How often do we get sidetracked by several possible causes of an adverse or unexpected outcome? In the course of doing a fair bit of process improvement work over the years, one of the really successful strategies I have used … Continue reading

Posted in Lean, Operations, Small business | Tagged , , , , , | 1 Comment

You can’t test everything

Web based A/B testing goes a long way towards eliminating dumb mistakes, making the best choice, creating a discipline around innovative activity, and encouraging change, and has been made far easier in a whole range of areas by the data … Continue reading

Posted in Change, Innovation, Leadership, Marketing | Tagged , , , , , , , , , | Leave a comment

An Apple supply chain pivot?

Tim Cook, the Apple CEO has just come out and announced that Apple will restart manufacturing in the US, starting with an unnamed Mac computer model, some time in the near future. The driver of “offshoring” to sources of cheap … Continue reading

Posted in Branding, Change, Lean, Operations | Tagged , , , , , , | Leave a comment