Best management tool ever

The best management tool available is amongst the cheapest, a pair of shoes.

Hierarchies are vertical, they filter and modify information as it goes up and down an organisation, but real things, those that customers pay for,  get done in an organisation horizontally, and generally at lower levels, at the “coalface.” So, for someone at the top to really understand what is going on below, they must be where the action is, not in the boardroom.

In Lean parlance, a “Gemba walk”.

Get yourself a pair of shoes for Christmas.


About strategyaudit

StrategyAudit is a boutique strategy and marketing consultancy concentrating on the challenges of the medium sized manufacturing businesses that make up the backbone of our economy. The particular focus is on their strategic and marketing development. as well as the business and operational efficiency improvements necessary for day to day commercial survival. We not only give advice, we go down "into the weeds" to ensure and enable implementation.
This entry was posted in Leadership, Management, Operations and tagged , , , , , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s