From bricks and mortar, to the web, and now to mobile apps. What is next for retailing?
There was a blue last week between the current and previous MD of David Jones, about who wore the blame for DJ’s being slow into e-selling, billionaire Gerry Harvey is often bitching about the unfair competition from e-tailers, and Australian post is gearing up to deliver parcels, as their snail-mail service is on its deathbed, certainly unable to support the infrastructure built for another age. Now the just released Productivity Commission report on retailing has recommended that the threshold for the application of GST on imported parcels drop from the current $1000, as soon as it is cost effective to do so.
It seems to me that there is a resurgence of alternative retail, new business models that leverage the changing environment, Harris Farm, Aussie Farmers direct, Kogan, and many others. By looking backwards to set the regulatory framework, we run the risk of compromising the emerging foundations of the future, and stamping on the wrong hat.