Respect is a word bandied about a fair bit, but what does it really mean in an organisational sense?
It seems to me that respect is rarely built by an avoidance of conflict, rather by the willingness to meet it head on with three behavioral characteristics:
- Using facts and data when available on which to base a view, not relying on personality and position.
- All assumptions made are absolutely transparent, and any relevant data is available to all for analysis and debate.
- “Due process” during the discussions is clear, all parties have ample opportunity to put views, particularly dissenting ones, on the table for discussion.
By contrast, the easiest way to destroy respect is to allow personal stuff to intrude.
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