Monthly Archives: March 2011

Counting only what counts

Social media can be seductive, the chase for the raw numbers, without considering the quality of the numbers. I am little different, I like to see the numbers, which whilst relatively low, are steadily building on this blog, as the … Continue reading

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3 simple improvement questions.

 The clarion call for improvement, in everything from the minor shop floor activities to big picture strategic implementation is clear. We all need to do more with less, and this requires that we identify which bits of our current activities … Continue reading

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Manufacturing health check

Another story about a US company going against the trend and “on-shoring” to shorten supply times, improve quality and certainty, and gain control over their operations. Forward thinking companies in developed economies are starting to recognise that manufacturing is a … Continue reading

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On customer service and empty stables.

Last week I had a problem with my mobile internet connection when changing plans. Usually a simple process, something went array in the supplier, and I could not connect and as the “new improved” plan rolled into service, I had nothing, … Continue reading

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Carbon tax agnostic

 I am getting pretty sick of being told by blathering pollies and nuts from both sides that I am either:  1. An ignorant climate change skeptic, or 2.  A proponent of a new tax that will the “roon of us all” … Continue reading

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Is this the death-knell of brands?

How does a branded product withstand the power of a retailer duopoly that controls 65% of Australia’s supermarkets? That question has exercised the minds of proprietary FMCG brand owners for over  30 years, since the first house-branded  “No Frills”   products … Continue reading

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Branding for a “war”.

What sort of goose named the US  operation against Libya as “Operation Odyssey Dawn”? OK, they might have had PR trouble calling it “Operation kill Gadhafi ” or “Operation Sandman mash”, but Odyssey Dawn??? Who are they kidding? The US … Continue reading

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Innovation “carpark”

This is an expression I have used for many years, it is just a metaphor for never throwing out an idea, leave it available for scrutiny later when you know more, or for parts to build something different, or just … Continue reading

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“Our greatest asset”

An often heard claim, but leaders mean it, managers just mouth it.  Creating and nurturing a process of performance assessment should be a focal task of a leader, as it puts money in the bank over time. However, it is … Continue reading

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Aspirin for the social media marketing headache

Sorting the approaches and options emerging for on line marketing using social tools is sufficiently complicated to make your head break. Logically, you use the net to try and sort out what is best for you under the circumstances you … Continue reading

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Happy “26th”, internet.

Today, March 15  is the 26th birthday of the internet as we know it. The first domain name, Symbolics.com,  was registered on March 15 1985, and still exists. From this humble beginning, just a generation ago has risen the greatest … Continue reading

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Untangling the carbon tangle.

If Australia was a business, considering the challenge of what to do about of carbon emissions would have a couple of characteristics that would have engaged the country’s boardroom: It is pretty obvious that some legislative framework will emerge to … Continue reading

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leadership

There are lots of blogs, facebook pages, twitter posts, and libraries on Leadership. This is one of the consistently better ones, with often useful thoughts and links. http://leadershipfreak.wordpress.com/2011/02/28/how-to-extend-your-influence/

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Being effective on the web.

 Organisations of all types and sizes are grappling with the impact of social media. It is simply a fact of life now that many if not most customers, employees, and value chain partners  use it, the potential as a marketing … Continue reading

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Undecided or indecisive

There is a big difference between these two states, and they can have a powerful impact on the way organisations react to the decision maker. Someone who is seen as decisive, but as yet undecided will be have the respect … Continue reading

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Monty Pythons Canberra Party.

If Australia’s management has been slow to pick up on the need for intensive and innovative energy management programs, is it little wonder, with the litany of indecision, populism, back-stabbing, and just plain lies eminating from Canberra. The Howard government announced an … Continue reading

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Simplicity Vs mastery of the detail.

Throughout my experience one factor continues to be a foundation for success in pretty much everything I see.  Keeping “it” simple, or “KISS” reduces complication and the potential for misunderstanding, turf protection, and unintended consequences,  and is far better than mastering … Continue reading

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Over-experienced, Over-qualified, Over-age.

All sorts of changes are occurring in our working lives, but one that has huge potential to add to the economy, but is actively ignored, is the large pool of over 50’s (of which I am one) who are working … Continue reading

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Value adding ratio.

Articulating a Customer Value Proposition, understanding which activities add value to the customer, and which do not,  is core to any successful marketing activity. However, so many CVP’s  I see are a bunch of words dreamt up over a beer, … Continue reading

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Leadership Libraries replaced.

Leadership is a topic that has probably had more earnest academic stuff written about it than anything else, libraries would be denuded if all the material was suddenly removed. Whilst it is dangerous to reduce complicated concepts to a list … Continue reading

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