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Monthly Archives: December 2010
A thought for 2011.
On the eve of a new decade, it is perhaps useful to consider the changes that have occurred, recognise that the pace of change is still accelerating. For myself, and I suspect most of my readers, to even try and anticipate the … Continue reading
Data, information and spin doctors.
Around a BBQ over the Christmas break, a bunch of us were chatting about what we would ban as a New Years resolution, as you do. Some innovative solutions to intractable problems emerged, peace in the middle east, an end … Continue reading
Posted in Communication, Personal Rant, Social Media
Tagged communication, Personal Rant, Politics, Social Media
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New year Planning
As we approach Jan 1, the time many of us make promises to ourselves for the coming year, most of which don’t last much past Jan 3, consider making a couple of real commitments: I will cease the busywork that … Continue reading
2010 in review, 10 trends to consider in 2011.
It is that time of year, when we look back and try and understand the forces that have driven our decisions and behavior in the past year, and that will continue to have a potentially disruptive influence in the coming … Continue reading
Posted in Change, Leadership, Management, Marketing, Operations, Social Media, Strategy
Tagged change management, communication, Leadership, Management, Marketing, performance assessment, Politics, Social Media, Strategy
1 Comment
Commercial sustainability needs people.
The next time you hear an argument that justifies moving Australian manufacturing to a low cost country in order to compete, refer to this post on the Evolving Excellence blog describing the work practices in a Toyota’s Kyushu plant. … Continue reading
Posted in Demand chains, Leadership, Lean, OE, Operations, Strategy
Tagged change management, collaboration, customer, demand chain, Leadership, lean, Operations, performance assessment, Politics, Strategy, supply chain, Value chain
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Kaizen behavior to change culture.
Culture is about the hardest thing to change in any organisation, and I have seen many so called “culture change” initiatives fail at the first hurdle. If culture really is, as Michael Porter put it many years ago “the way … Continue reading
Impact of failure = Likelihood X Cost,– or does it?.
This formula is a pretty widely used one, and it can hold true both for a corporation, and an individual. At the intersection, where individuals are employees, it is doubly true, as failure can impact not just on the corporate … Continue reading
Posted in Innovation, Marketing
Tagged Innovation, Marketing, performance assessment
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Solution or counter-measure
Applying a band-aid to a problem, a measure to counter the impact of a problem is often an attractive short term option, particularly to a management measured in the traditional way on output, to whom stopping a line is heresy. … Continue reading
Enterprise productivity
Measuring productivity involves a combination of hard and soft measures, the soft ones being both the critical ones and the ones that have most impact. In 15 years of consulting across a range of businesses and industries, I have come … Continue reading
Posted in Leadership, Lean, Management, Operations
Tagged Leadership, lean, Management, Operations
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Ideapaint
A bit over a year ago, I conducted a “brainstorming” session designed to stir the creative juices amongst marketers and engineers in a fairly specialised manufacturing company. We did all the usual stuff, breakouts, whiteboards, butcher-paper, mixed in with some … Continue reading
The parable of ‘Leaks and Horses.
Julian Assange has thrown the cat amongst the pigeons, but it was always going to happen at some time. The transparency capability delivered by the web has forever changed most commercial operations. It is naive to think that so called “classified” … Continue reading
Posted in Change, Social Media
Tagged change management, Personal Rant, Politics, Social Media, web stuff
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3 questions to drive sales focus.
It is usually easier to find more business with existing customers that it is to find new ones, or to devote the resources to reducing customer churn. Nevertheless, most enterprises overspend their limited resources seeking new customers at the expense of their existing customers. … Continue reading
Website hyperbole
It is amazing how many sites I visit claim least one of a few hyperbolic options: We have a “unique” solution, We are the “industry leader”, We have an “innovative approach” We offer the “best value” These claims mean … Continue reading
Posted in Communication, Marketing, Social Media
Tagged communication, Marketing, Social Media, web stuff
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Lean lessons from the pub
Last Friday night I was in a small local club with a client, co-incidentally as they had the weekly member “badge-draw” which had jackpotted to $19,000. As you can imagine the joint was packed, it took 20 minutes lining up … Continue reading
The cadence of a presentation
Presentations of any type are a sales pitch, not always a product, perhaps a point of view, capability of an organisation, seeking engagement with an objective or vision, or an idea. Irrespective, the objective of selling cannot be met … Continue reading