Peer production.

What a nice term to describe the process of improvement that can occur in a voluntary manner, where the reward is not monetary, but the recognition of peers that you made a contribution to a worthwhile outcome. The value of “I did that”!!

Linux and Wikipedia are both examples of peer production that have changed the way the world works, but there are many others. The core of successful continuous improvement is the willingness of people to take individual responsibility and do something better than it was done yesterday, not because they have been told to do so, or paid to do so, but because it is worth doing.

In operational situations management often tries to encourage the evolution of these systems, but most fail, simply because they are “managed”  rather than led.

Leading means facilitating the culture that nurtures the undirected and common accountability necessary, rather than thinking they can direct the processes and outcomes.

About strategyaudit

StrategyAudit is a boutique strategy and marketing consultancy concentrating on the challenges of the medium sized manufacturing businesses that make up the backbone of our economy. The particular focus is on their strategic and marketing development. as well as the business and operational efficiency improvements necessary for day to day commercial survival. We not only give advice, we go down "into the weeds" to ensure and enable implementation.
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