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Monthly Archives: October 2010
5 Sales sins.
Sales is something we all do, all the time, professionally as well as in our private lives. We may not always be selling a product for an employer, but we will be selling our ideas, priorities, time, and experience, in … Continue reading
Digital trust
It seems that there is something at work that is largely unnoticed. We no longer trust what we read in newspapers, but we tend to trust what we see on the net, weather it be in wikipedia, on a site … Continue reading
Posted in Communication, Social Media
Tagged Change, communication, Social Media, web stuff
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New media Politics.
Isn’t it interesting, the next election in NSW will be contested by a large number of independents, and they will all have a shot at being elected. It is pretty easy to just put this down to the appalling dross … Continue reading
Leadership and market research
The thing about market research is that it can only elicit responses to the questions that are asked from within the context of what they already know and understand. Innovative solutions are rarely a result of asking a group, or … Continue reading
Posted in Leadership, Marketing, Strategy
Tagged communication, Innovation, Leadership, Marketing, value
2 Comments
Digital no substitute, just complementary.
Why is it that in the face of plummeting communication costs, and remarkable availability of new tools to make it easy, that business travel continues to grow? On first glance, we should be travelling less, not more, but on further … Continue reading
Posted in Collaboration, Communication, Social Media
Tagged collaboration, communication, managing yourself, Personal Rant, Social Media
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Product Development Portfolios that work.
Creating and managing a development portfolio is a critical factor in the success of most commercial enterprises, but one that is done poorly in many I have seen. Some recent with a client struggling with the challenge for his organization served … Continue reading
Posted in Collaboration, Customers, Innovation, Leadership, Social Media, Strategy
Tagged change management, collaboration, customer, Innovation, Leadership, Social Media, Strategy
1 Comment
Transparency and blame
Achieving transparency is at the core of a lot of what I do in the fields of demand chain development, strategic alignment, and mentoring leaders. Transparency enables emerging problems and issues to be identified, and addressed quickly, efficiently, and with a minimum … Continue reading
“Experts” stuff up negotiation
If you ever needed a lesson in the pitfalls of negotiating under pressure, take a look at the mess created by the agreement of the terms of the revised Mining Resources Rent Tax between the large miners, and the Federal … Continue reading
Posted in Management, Operations, Personal Rant
Tagged collaboration, Management, negotiation, Politics
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About competition.
The scary thing about competition is that someone always loses, even if it is only an opportunity. Many would like to believe that we should all be friends together to save the pain, but outside the public sector, it does … Continue reading
Posted in Customers, Leadership, Management, Marketing
Tagged collaboration, customer, Leadership, Management, Marketing, value
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Waterfall Planning
The corporate obsession with planning, appropriate in principal often becomes just an exercise in managed optimism. Many times I have witnessed, and been party to budgeting and planning sessions that are driven by a notion that all the bad stuff … Continue reading
The 2 parts of innovation.
Usually discussion about innovation focuses on the new stuff, the things that have, or need to change to deliver a changed outcome. During a discussion recently about “green electricity” in Australia, specifically solar power, it struck me that the costs … Continue reading
Posted in Innovation, Operations
Tagged Change, climate change, Innovation, Operations, value, Value chain
1 Comment
Down in the weeds.
Curiosity may have killed the cat, but it is the driver of everything that contributes to improvement. Doesn’t matter if it is improvement in a factory, using the “5 why” tool, or some question, the answer to which advances our … Continue reading
Posted in Customers, Innovation, Marketing
Tagged communication, customer, Innovation, Leadership, Marketing, value
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Groups need a purpose
It is a pretty simple observation that for a group to act collectively, there must be a strong central reason for them to do so. The larger the group, the more difficult it becomes to maintain this sense of collaborative … Continue reading
Posted in Alliance management, Collaboration
Tagged Alliance management, collaboration, Management, Politics, Strategy
1 Comment
Change by threes
Creating change in any organisation is a huge challenge to the capacity of an organsations leadership. Over many years of assisting in all sorts of projects, I observe it often tends to become overly complicated, perhaps over-intellectualised, so I have … Continue reading
Freedom of whose press?
That democratic cliché “freedom of the press” is a bit misleading, because to be able to exercise it, you needed to own or control the capital equipment and distribution channel to get your message out, so clearly this freedom was … Continue reading
Posted in Communication, Marketing, Social Media
Tagged Change, communication, Social Media
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Loose/tight management
This is a term I commonly use to describe a management style that I believe delivers the best results to any enterprise. In one sense, central management is loose, against a clearly articulated and understood strategic purpose, it allows line management … Continue reading
Posted in Leadership, Management, Strategy
Tagged change management, Leadership, managing yourself, Strategy
3 Comments
Geography is dead
Since man sought to organise themselves beyond family groups, geography has been the fundamental organising principal of almost all the institutions created, it was really the only thing that made sense. Everything from businesses to empires and the church(s) were … Continue reading
Posted in Customers, Management, OE, Sales, Strategy
Tagged Change, customer, Management, Sales
2 Comments
Innovation is Organic, not Linear
Innovation is an organic process, and it seems that only with the benefit of hindsight, when the papers are written, does the rationalization of errors, dead-ends, side-tracks, and jumping on the spot, occur to make it seem linear. The best … Continue reading
Posted in Change, Innovation, Strategy
Tagged Change, change management, Innovation, Leadership, performance assessment
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Selling an idea internally
Trying to get stakeholder buy-in for an idea that breaks the mould is very hard in most organisations as it challenges the dominating logic of the organisation, what has succeeded in the past, and made it what it is today. … Continue reading
Posted in Change, Communication, Leadership, Sales
Tagged change management, collaboration, communication, Leadership, managing yourself, negotiation
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Conflict within a group Vs conflict between groups
Somehow, there is an evolutionally phenomenon at work that kicks in when a group gets larger than 150-200, the number that social research has repeatedly identified as the number of people that any individual can have a relationship with, … Continue reading
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