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Monthly Archives: September 2010
Leaders who lead
The word “leader” can have a range of meanings depending on the context. It can mean someone who holds a position of power, and it just defines the position. It can also describe someone who inspires, who points the way, … Continue reading
Posted in Leadership, Operations
Tagged Leadership, Operations, performance assessment
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SME shock absorbers
All businesses are conflicted, small ones more obviously than larger ones. On one hand, the immediate urgency to do whatever necessary to generate the cash to pay the bills, and on the other, the necessity to build capability, relationships, and … Continue reading
“Opt in” marketing
Social media, as I keep saying, has changed the rules completely. In the pre-digital days of mass marketing, the consumer simply ignored most of the stuff thrown at them, and there was no genuinely effective mechanism to measure the … Continue reading
Posted in Branding, Communication, Customers, Social Media
Tagged Branding, communication, customer, Marketing, performance assessment, Social Media
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Having a goal can be counter-productive.
Continuous improvement initiatives I have seen almost always impose a “finishing line”, correctly believing that focusing on an objective is a key to motivate performance. However, what they often miss in this approach to improvement is the cultural aspect of … Continue reading
Posted in Management, OE, Operations
Tagged lean, Management, Operations, performance assessment
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brand trashing
If you ever needed evidence of the power of social tools on the net to influence your brands, look at what is happening currently to the Wyeth S26 baby formula. Greenpeace did a couple of tests that indicated there may … Continue reading
Posted in Customers, Marketing, Social Media
Tagged Branding, communication, Marketing, Social Media
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Manufacturing capability shortcomings
A while ago I wrote that there seemed to be the beginnings of some thinking amongst the smaller manufacturing operations I interact with about the relative value of manufacturing in high cost Australia, and retaining control of, and having the … Continue reading
Posted in Demand chains, Management, Operations, Strategy
Tagged change management, demand chain, Leadership, lean, Operations, Value chain
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Compliance or Engagement
Much of the typical managers time is spent ensuring and managing compliance, ensuring the rules are followed, the standards and timetables are met. This is all fine, and must happen, but where does the balance between compliance and engagement happen? … Continue reading
Posted in Leadership, Management
Tagged category management, Leadership, Management, managing yourself, Strategy
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