Monthly Archives: September 2010

Leaders who lead

The word “leader” can have a range of meanings depending on the context. It can mean someone who holds a position of power, and it just defines the position. It can also describe someone who inspires, who points the way, … Continue reading

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SME shock absorbers

All businesses are conflicted, small ones more obviously than larger ones. On one hand, the immediate urgency to do whatever necessary to generate the cash to pay the bills, and on the other, the necessity to build capability, relationships, and … Continue reading

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“Opt in” marketing

  Social media, as I keep saying, has changed the rules completely.  In the pre-digital days of mass marketing, the consumer simply ignored most of the stuff thrown at them, and there was no genuinely effective mechanism to measure the … Continue reading

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Having a goal can be counter-productive.

Continuous improvement initiatives I have seen almost always impose a “finishing line”, correctly believing that focusing on an objective is a key to motivate performance. However,  what they often miss in this approach to improvement is the cultural aspect of … Continue reading

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brand trashing

If you ever needed evidence of the power of social tools on the net to influence your brands, look at what is happening currently to the Wyeth S26 baby formula. Greenpeace did a couple of tests that indicated there may … Continue reading

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Manufacturing capability shortcomings

A while ago I wrote that there seemed to be the beginnings of some thinking amongst the smaller manufacturing operations I interact with about the relative value of manufacturing in high cost Australia, and retaining control of, and having the … Continue reading

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Compliance or Engagement

Much of the typical managers time is spent ensuring and managing compliance, ensuring the rules are followed, the standards and timetables are met. This is all fine, and must happen, but where does the balance between compliance and engagement happen? … Continue reading

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