Monthly Archives: September 2009

Size and intimacy in a demand chain.

Power has shifted dramatically to consumers from the firms that inhabit the supply chains that serve them. Scale used to give market power that could be leveraged, but IT development has radically changed the location of the power towards the … Continue reading

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Innovation, or perhaps” Outovation”

 The first syllable of the word “innovation”, describes how most organizations see the process. Look inside the business for better processes, better science, better customer service practices,  better product offerings. Problem is, that way you are always seeing the world … Continue reading

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React…Respond….. Initiate.

Reacting to something takes little thought, it is easy. Responding to something is harder, it takes thought  and usually some resources Initiating is really hard, it requires you to be prepared to be wrong! This is always hard, as it often … Continue reading

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The new “commons” of the 21st century

Then  notion of “industrial commons” as a metaphor for the clustering of firms of a similar type in an area put forward by Gary Pisano of Harvard Business School is immediately attractive, as it easily explains things we have all … Continue reading

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Some thoughts on negotiation.

Negotiation is a daily activity of most managers, almost irrespective of the size of the organisation, and the industry it sits in. On many occasions, a conversation may not be seen as negotiation, as it lacks the adversarial background that … Continue reading

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Duck-walking.

If it looks like a duck, walks like a duck, and sounds like a duck, it is probably a duck. How easily some of us can be led to believe that what we are looking at is something other than … Continue reading

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The market of one.

Customers do not always fall into the easy demographic segments so favored by marketers. They think, and react to a range of stimuli that have little to do with their age, sex, family situation, education, where they live, how much … Continue reading

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